A
WILLOWBROOKE CT SKILLED CARE CTR WESTMINSTER VLG
94/100 score
1.40 hrs RN staffing
1 deficiencies
CROWNE HEALTHCARE OF NORTH BALDWIN
2010 MEDICAL CENTER DRIVE, BAY MINETTE, AL 36507
Operator
CROWNE OPERATIONS · 18 facilities
- Provider number (CCN)
- 015417
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- Certified beds
- 75
- Phone
- (251) 937-3501
- CMS data as of
- July 1, 2026
A
What the records show
CMS rates CROWNE HEALTHCARE OF NORTH BALDWIN 3 out of 5 stars overall, with 2 of 5 for health inspections, 5 of 5 for staffing, 3 of 5 for quality measures. Federal inspectors cited 10 health deficiencies across the last three survey cycles, most recently surveyed in 2021. CMS lists no fines or payment denials for this facility in the covered period.
Facility Assessment
This facility is operated by CROWNE OPERATIONS, which scores 24 points above the national average.
Reviews, Ratings and Official Records
This page reviews CROWNE HEALTHCARE OF NORTH BALDWIN using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.
At or above the 2024 benchmark — top tier inspection record.
Ratings and Grade Breakdown
|
RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
|
0.85 — At or above the repealed 0.55 hr benchmark |
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why |
|
|
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
|
Total
10
Outstanding
0
Actual harm or worse (G–L)
0
|
|
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
|
Overall: ★★★☆☆ (3/5)
Health inspection: ★★☆☆☆ (2/5)
Quality: ★★★☆☆ (3/5)
Staffing: ★★★★★ (5/5)
|
|
NursingHomeGrade Score
|
81/100 |
Loaded into NursingHomeGrade on August 7, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.
CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.
Staffing Compared With State and National Levels
| This facility | 0.85 hrs |
|---|---|
| AL median | 0.64 hrs |
| National average | 0.69 hrs |
Registered nurse turnover: 15.4% · Total nursing staff turnover: 35.6%
Staffing figures are the values CMS published in its file processed July 1, 2026, drawn from payroll-based journal reporting.
Inspection Records Covered
- Most recent standard health survey: November 18, 2021.
- Citations shown below span 3 recorded inspection cycles.
- Survey dates on file range from May 10, 2018 to November 18, 2021.
Source records: CMS Care Compare profile for provider 015417 ↗ · the federal files we load and when.
Inspection Deficiencies
Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).
10 deficiencies found. 10 corrected. None involved actual harm.
Most recent inspection (November 18, 2021)
F
Potential harm — widespread
F0886
Status: Corrected
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies — Deficient, Provider has date of correction, corrected December 23, 2021
D
Potential harm — isolated
F0880
Status: Corrected
Provide and implement an infection prevention and control program.
Infection Control Deficiencies — Deficient, Provider has date of correction, corrected December 23, 2021
D
Potential harm — isolated
F0755
Status: Corrected
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies — Deficient, Provider has date of correction, corrected December 23, 2021
D
Potential harm — isolated
F0693
Status: Corrected
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected December 23, 2021
D
Potential harm — isolated
F0842
Status: Corrected
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies — Deficient, Provider has date of correction, corrected December 23, 2021
D
Potential harm — isolated
F0557
Status: Corrected
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies — Deficient, Provider has date of correction, corrected December 23, 2021
Inspection cycle 2 (April 4, 2019)
F
Potential harm — widespread
F0812
Status: Corrected
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected May 9, 2019
D
Potential harm — isolated
F0758
Status: Corrected
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies — Deficient, Provider has date of correction, corrected May 9, 2019
Inspection cycle 3 (May 10, 2018)
D
Potential harm — isolated
F0677
Status: Corrected
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected June 14, 2018
D
Potential harm — isolated
F0656
Status: Corrected
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies — Deficient, Provider has date of correction, corrected June 14, 2018
Fines and Enforcement Actions
CMS lists no fines and no payment denials for CROWNE HEALTHCARE OF NORTH BALDWIN in the enforcement records covering the last three years, as published in the file processed July 1, 2026.
Ownership and Contact Information
- Facility name
- CROWNE HEALTHCARE OF NORTH BALDWIN
- Legal business name
- CROWNE HEALTH CARE OF NORTH BALDWIN LLC
- Address
- 2010 MEDICAL CENTER DRIVE, BAY MINETTE, AL 36507
- Phone
- (251) 937-3501
- Provider number (CCN)
- 015417
- Ownership type
- Non profit - Corporation
- Operator
- CROWNE OPERATIONS · 18 facilities
- Medicare/Medicaid certified since
- June 12, 1991
- Official record
- CMS Care Compare profile ↗
- Details verified against CMS data dated
- July 1, 2026
The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.
How We Stay Independent
NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.
Learn about our data methodology →Nearby facilities in BAY MINETTE
Compare local nursing homes using the same CMS-backed grading method.
A
EASTERN SHORE REHABILITATION AND HEALTH CENTER
81/100 score
0.72 hrs RN staffing
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B
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78/100 score
0.67 hrs RN staffing
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A
KENSINGTON HEALTH AND REHABILITATION
86/100 score
0.86 hrs RN staffing
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B
TWIN OAKS REHABILITATION AND HEALTHCARE CENTER
69/100 score
0.53 hrs RN staffing
2 deficiencies
Sources and Methodology
- CMS Provider Information (file processed July 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
- CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
- CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗
The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.
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