A
The Terraces of Phoenix
91/100 score
1.15 hrs RN staffing
3 deficiencies
NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER
9155 NORTH THIRD STREET, PHOENIX, AZ 85020
Operator
BANDERA HEALTHCARE · 8 facilities
- Provider number (CCN)
- 035087
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- Certified beds
- 164
- Phone
- (602) 944-1666
- CMS data as of
- August 1, 2026
A
●
stable
Staffing 0% · Deficiencies 0% over tracking period
What the records show
CMS rates NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER 5 out of 5 stars overall, with 5 of 5 for health inspections, 2 of 5 for staffing, 5 of 5 for quality measures. Federal inspectors cited 4 health deficiencies across the last three survey cycles, most recently surveyed in 2025. CMS lists no fines or payment denials for this facility in the covered period.
Facility Assessment
This facility is operated by BANDERA HEALTHCARE, which scores 20 points above the national average.
Reviews, Ratings and Official Records
This page reviews NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.
At or above the 2024 benchmark — review the inspection and enforcement records below for the safety history behind the grade.
Ratings and Grade Breakdown
|
RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
|
1.22 — At or above the repealed 0.55 hr benchmark |
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why |
|
|
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
|
Total
4
Outstanding
0
Actual harm or worse (G–L)
0
|
|
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
|
Overall: ★★★★★ (5/5)
Health inspection: ★★★★★ (5/5)
Quality: ★★★★★ (5/5)
Staffing: ★★☆☆☆ (2/5)
|
|
NursingHomeGrade Score
|
86/100 |
Loaded into NursingHomeGrade on September 5, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.
CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.
Staffing Compared With State and National Levels
| This facility | 1.22 hrs |
|---|---|
| AZ median | 0.60 hrs |
| National average | 0.69 hrs |
Registered nurse turnover: 57.7% · Total nursing staff turnover: 43.0%
Staffing figures are the values CMS published in its file processed August 1, 2026, drawn from payroll-based journal reporting.
Inspection Records Covered
- Most recent standard health survey: November 25, 2025.
- Citations shown below span 3 recorded inspection cycles.
- Survey dates on file range from July 14, 2022 to November 25, 2025.
Source records: CMS Care Compare profile for provider 035087 ↗ · the federal files we load and when.
Inspection Deficiencies
Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).
4 deficiencies found. 4 corrected. None involved actual harm.
Most recent inspection (November 25, 2025)
E
Potential harm — pattern
F0880
Status: Corrected
Provide and implement an infection prevention and control program.
Infection Control Deficiencies — Deficient, Provider has date of correction, corrected January 9, 2026
D
Potential harm — isolated
F0757
Status: Corrected
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies — Deficient, Provider has date of correction, corrected January 9, 2026
Inspection cycle 2 (December 2, 2024)
D
Potential harm — isolated
F0600
Status: Corrected
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies — Deficient, Provider has date of correction, corrected January 16, 2025
Inspection cycle 3 (July 14, 2022)
E
Potential harm — pattern
F0725
Status: Corrected
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies — Deficient, Provider has date of correction, corrected August 31, 2022
Fines and Enforcement Actions
CMS lists no fines and no payment denials for NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER in the enforcement records covering the last three years, as published in the file processed August 1, 2026.
Ownership and Contact Information
- Facility name
- NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER
- Legal business name
- RADIANT HILLS HEALTH ASSOCIATES LLC
- Address
- 9155 NORTH THIRD STREET, PHOENIX, AZ 85020
- Phone
- (602) 944-1666
- Provider number (CCN)
- 035087
- Ownership type
- For profit - Corporation
- Operator
- BANDERA HEALTHCARE · 8 facilities
- Medicare/Medicaid certified since
- November 2, 1983
- Official record
- CMS Care Compare profile ↗
- Details verified against CMS data dated
- August 1, 2026
The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.
How We Stay Independent
NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.
Learn about our data methodology →Nearby facilities in PHOENIX
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Sources and Methodology
- CMS Provider Information (file processed August 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
- CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
- CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗
The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.
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