D
DIXON REHAB & HCC
40/100 score
0.81 hrs RN staffing
10 deficiencies
HERITAGE SQUARE
620 NORTH OTTAWA AVENUE, DIXON, IL 61021
- Provider number (CCN)
- 14A357
- Certification
- Medicaid
- Ownership
- Non profit - Other
- Certified beds
- 27
- Phone
- (815) 288-2251
- CMS data as of
- July 1, 2026
B
What the records show
CMS rates HERITAGE SQUARE 4 out of 5 stars overall, with 5 of 5 for health inspections, 5 of 5 for staffing, 1 of 5 for quality measures. Federal inspectors cited 11 health deficiencies across the last three survey cycles, most recently surveyed in 2025, 1 still recorded as uncorrected. CMS lists no fines or payment denials for this facility in the covered period.
Facility Assessment
1 federal violation at this facility remains unresolved.
Reviews, Ratings and Official Records
This page reviews HERITAGE SQUARE using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.
At or above the 2024 benchmark — above average inspection record.
Ratings and Grade Breakdown
|
RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
|
1.00 — At or above the repealed 0.55 hr benchmark |
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why |
|
|
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
|
Total
11
Outstanding
1
Actual harm or worse (G–L)
0
|
|
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
|
Overall: ★★★★☆ (4/5)
Health inspection: ★★★★★ (5/5)
Quality: ★☆☆☆☆ (1/5)
Staffing: ★★★★★ (5/5)
|
|
NursingHomeGrade Score
|
78/100 |
Loaded into NursingHomeGrade on August 7, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.
CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.
Staffing Compared With State and National Levels
| This facility | 1.00 hrs |
|---|---|
| IL median | 0.61 hrs |
| National average | 0.69 hrs |
Registered nurse turnover: 44.4% · Total nursing staff turnover: 32.6%
Staffing figures are the values CMS published in its file processed July 1, 2026, drawn from payroll-based journal reporting.
Inspection Records Covered
- Most recent standard health survey: September 24, 2025.
- Citations shown below span 3 recorded inspection cycles.
- Survey dates on file range from September 14, 2023 to September 24, 2025.
Source records: CMS Care Compare profile for provider 14A357 ↗ · the federal files we load and when.
Inspection Deficiencies
Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).
11 deficiencies found. 10 corrected. None involved actual harm. — 1 still outstanding
Most recent inspection (September 24, 2025)
F
Potential harm — widespread
F0812
Status: Corrected
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected October 7, 2025
Inspection cycle 2 (July 10, 2024)
C
No harm — widespread
F0851
Status: Outstanding — Plan Filed
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies — Deficient, Provider has plan of correction, corrected July 19, 2024
D
Potential harm — isolated
F0880
Status: Corrected
Provide and implement an infection prevention and control program.
Infection Control Deficiencies — Deficient, Provider has date of correction, corrected July 19, 2024
E
Potential harm — pattern
F0812
Status: Corrected
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected July 19, 2024
D
Potential harm — isolated
F0805
Status: Corrected
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected July 19, 2024
D
Potential harm — isolated
F0686
Status: Corrected
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected July 19, 2024
D
Potential harm — isolated
F0692
Status: Corrected
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected July 19, 2024
Inspection cycle 3 (September 14, 2023)
D
Potential harm — isolated
F0686
Status: Corrected
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected October 20, 2023
D
Potential harm — isolated
F0689
Status: Corrected
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected October 20, 2023
D
Potential harm — isolated
F0690
Status: Corrected
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected October 20, 2023
D
Potential harm — isolated
F0695
Status: Corrected
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected October 20, 2023
Fines and Enforcement Actions
CMS lists no fines and no payment denials for HERITAGE SQUARE in the enforcement records covering the last three years, as published in the file processed July 1, 2026.
Ownership and Contact Information
- Facility name
- HERITAGE SQUARE
- Legal business name
- Legal Business Name Not Available
- Address
- 620 NORTH OTTAWA AVENUE, DIXON, IL 61021
- Phone
- (815) 288-2251
- Provider number (CCN)
- 14A357
- Ownership type
- Non profit - Other
- Medicare/Medicaid certified since
- November 9, 1984
- Official record
- CMS Care Compare profile ↗
- Details verified against CMS data dated
- July 1, 2026
The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.
How We Stay Independent
NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.
Learn about our data methodology →Nearby facilities in DIXON
Compare local nursing homes using the same CMS-backed grading method.
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La Bella of Sterling
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CITADEL OF STERLING,THE
33/100 score
0.47 hrs RN staffing
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Sources and Methodology
- CMS Provider Information (file processed July 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
- CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
- CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗
The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.
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