The Neighborhoods of White Lake

10770 Elizabeth Lake Road, White Lake, MI 48386

Operator

TRINITY CONTINUING CARE SERVICES · 12 facilities

Provider number (CCN): 235430
Certification: Medicare and Medicaid
Ownership: Non profit - Corporation
Certified beds: 39
Phone: (248) 618-4100
CMS data as of: September 1, 2026

●

stable

Staffing 0% over tracking period

What the records show

CMS rates The Neighborhoods of White Lake 5 out of 5 stars overall, with 5 of 5 for health inspections, 5 of 5 for staffing, 3 of 5 for quality measures. Federal inspectors cited 7 health deficiencies across the last three survey cycles, most recently surveyed in 2025, 1 still recorded as uncorrected. CMS lists no fines or payment denials for this facility in the covered period.

Facility Assessment 1 federal violation at this facility remains unresolved. This facility is operated by TRINITY CONTINUING CARE SERVICES, which scores 22 points above the national average.

Reviews, Ratings and Official Records

This page reviews The Neighborhoods of White Lake using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.

At or above the 2024 benchmark — review the inspection and enforcement records below for the safety history behind the grade.

Ratings and Grade Breakdown

RN Staffing Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.	1.04 — At or above the repealed 0.55 hr benchmark
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why
Health Deficiencies (last 3 survey cycles) Violations found during federal inspections, with how many remain open and how many involved actual harm.	Total 7 Outstanding 1 Actual harm or worse (G–L) 0
CMS Ratings Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.	Overall: ★★★★★ (5/5) Health inspection: ★★★★★ (5/5) Quality: ★★★☆☆ (3/5) Staffing: ★★★★★ (5/5)
NursingHomeGrade Score	87/100

Loaded into NursingHomeGrade on October 19, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.

CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.

Staffing Compared With State and National Levels

Registered nurse hours per resident per day compared with state and national levels
This facility	1.04 hrs
MI median	0.71 hrs
National average	0.69 hrs

Registered nurse turnover: 33.3% · Total nursing staff turnover: 30.0%

Staffing figures are the values CMS published in its file processed September 1, 2026, drawn from payroll-based journal reporting.

Inspection Records Covered

Most recent standard health survey: May 29, 2025.
Citations shown below span 3 recorded inspection cycles.
Survey dates on file range from March 2, 2023 to July 29, 2026.

Source records: CMS Care Compare profile for provider 235430 ↗ · the federal files we load and when.

Inspection Deficiencies

Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).

7 deficiencies found. 6 corrected. None involved actual harm. — 1 still outstanding

Most recent inspection (July 29, 2026)

E Potential harm — pattern F0725 Status: Outstanding — Plan Filed

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies — Deficient, Provider has plan of correction, corrected September 9, 2026

Inspection cycle 2 (February 27, 2025)

D Potential harm — isolated F0604 Status: Corrected

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies — Deficient, Provider has date of correction, corrected April 1, 2025

D Potential harm — isolated F0610 Status: Corrected

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies — Deficient, Provider has date of correction, corrected April 1, 2025

D Potential harm — isolated F0689 Status: Corrected

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected April 1, 2025

Inspection cycle 3 (March 2, 2023)

D Potential harm — isolated F0710 Status: Corrected

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Nursing and Physician Services Deficiencies — Deficient, Provider has date of correction, corrected April 12, 2023

D Potential harm — isolated F0658 Status: Corrected

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies — Deficient, Provider has date of correction, corrected April 12, 2023

D Potential harm — isolated F0552 Status: Corrected

Ensure that residents are fully informed and understand their health status, care and treatments.

Resident Rights Deficiencies — Deficient, Provider has date of correction, corrected February 15, 2024

Fines and Enforcement Actions

CMS lists no fines and no payment denials for The Neighborhoods of White Lake in the enforcement records covering the last three years, as published in the file processed September 1, 2026.

Ownership and Contact Information

Facility name: The Neighborhoods of White Lake
Legal business name: TRINITY CONTINUING CARE SERVICES
Address: 10770 Elizabeth Lake Road, White Lake, MI 48386
Phone: (248) 618-4100
Provider number (CCN): 235430
Ownership type: Non profit - Corporation
Operator: TRINITY CONTINUING CARE SERVICES · 12 facilities
Medicare/Medicaid certified since: March 17, 1983
Official record: CMS Care Compare profile ↗
Details verified against CMS data dated: September 1, 2026

The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.

How We Stay Independent

NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.

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Sources and Methodology

CMS Provider Information (file processed September 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗

The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.

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