BENEFIS SENIOR SERVICES - WESTVIEW

500 15TH AVE S, GREAT FALLS, MT 59405

Operator

Provider number (CCN): 275158
Certification: Medicare and Medicaid
Ownership: Non profit - Corporation
Certified beds: 34
Phone: (406) 455-5902
CMS data as of: August 1, 2026

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declining

Staffing 0% · Deficiencies +23% over tracking period

What the records show

CMS rates BENEFIS SENIOR SERVICES - WESTVIEW 1 out of 5 stars overall, with 2 of 5 for health inspections, 1 of 5 for staffing, 1 of 5 for quality measures. Federal inspectors cited 21 health deficiencies across the last three survey cycles, most recently surveyed in 2025, 2 at actual-harm level or higher, 3 still recorded as uncorrected. CMS enforcement records list 1 fine totalling $13,865.

Facility Assessment 3 federal violations at this facility remain unresolved. Inspectors recorded 2 citations at the actual-harm level or worse in the last three survey cycles. Warning signs: deficiencies have risen by 23%. This facility is operated by BENEFIS HEALTH SYSTEM, which scores 12 points below the national average.

Reviews, Ratings and Official Records

This page reviews BENEFIS SENIOR SERVICES - WESTVIEW using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.

At or above the 2024 benchmark — review the inspection and enforcement records below for the safety history behind the grade.

Ratings and Grade Breakdown

RN Staffing Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.	0.58 — At or above the repealed 0.55 hr benchmark
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why
Health Deficiencies (last 3 survey cycles) Violations found during federal inspections, with how many remain open and how many involved actual harm.	Total 21 Outstanding 3 Actual harm or worse (G–L) 2
CMS Ratings Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.	Overall: ★☆☆☆☆ (1/5) Health inspection: ★★☆☆☆ (2/5) Quality: ★☆☆☆☆ (1/5) Staffing: ★☆☆☆☆ (1/5)
NursingHomeGrade Score	10/100

Loaded into NursingHomeGrade on September 5, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.

CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.

Staffing Compared With State and National Levels

Registered nurse hours per resident per day compared with state and national levels
This facility	0.58 hrs
MT median	0.90 hrs
National average	0.69 hrs

Staffing figures are the values CMS published in its file processed August 1, 2026, drawn from payroll-based journal reporting.

Inspection Records Covered

Most recent standard health survey: May 20, 2025.
Citations shown below span 2 recorded inspection cycles.
Survey dates on file range from June 20, 2024 to June 18, 2026.

Source records: CMS Care Compare profile for provider 275158 ↗ · the federal files we load and when.

Inspection Deficiencies

Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).

2 actual harm issues found among 21 total deficiencies. 18 corrected. — 3 still outstanding

Most recent inspection (June 18, 2026)

D Potential harm — isolated F0609 Status: Outstanding — No Plan

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies — Deficient, Provider has no plan of correction

D Potential harm — isolated F0745 Status: Outstanding — No Plan

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies — Deficient, Provider has no plan of correction

D Potential harm — isolated F0657 Status: Outstanding — No Plan

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies — Deficient, Provider has no plan of correction

G Actual harm — isolated F0600 Status: Corrected

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies — Deficient, Provider has date of correction, corrected June 6, 2025

D Potential harm — isolated F0604 Status: Corrected

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies — Deficient, Provider has date of correction, corrected June 6, 2025

E Potential harm — pattern F0725 Status: Corrected

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies — Deficient, Provider has date of correction, corrected June 6, 2025

D Potential harm — isolated F0759 Status: Corrected

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies — Deficient, Provider has date of correction, corrected June 6, 2025

G Actual harm — isolated F0686 Status: Corrected

Provide appropriate pressure ulcer care and prevent new ulcers from developing.