C
The Greens at Hickory
50/100 score
0.44 hrs RN staffing
11 deficiencies
Trinity Ridge
2140 Medical Park Drive, Hickory, NC 28602
Operator
LSA MANAGEMENT · 9 facilities
- Provider number (CCN)
- 345106
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- Certified beds
- 120
- Phone
- (828) 322-6995
- CMS data as of
- August 1, 2026
A
●
stable
Staffing 0% · Deficiencies 0% over tracking period
What the records show
CMS rates Trinity Ridge 5 out of 5 stars overall, with 4 of 5 for health inspections, 5 of 5 for staffing, 2 of 5 for quality measures. Federal inspectors cited 5 health deficiencies across the last three survey cycles, most recently surveyed in 2026, 1 still recorded as uncorrected. CMS lists no fines or payment denials for this facility in the covered period.
Facility Assessment
1 federal violation at this facility remains unresolved. This facility is operated by LSA MANAGEMENT, which scores 19 points above the national average.
Reviews, Ratings and Official Records
This page reviews Trinity Ridge using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.
At or above the 2024 benchmark — review the inspection and enforcement records below for the safety history behind the grade.
Ratings and Grade Breakdown
|
RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
|
0.96 — At or above the repealed 0.55 hr benchmark |
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why |
|
|
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
|
Total
5
Outstanding
1
Actual harm or worse (G–L)
0
|
|
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
|
Overall: ★★★★★ (5/5)
Health inspection: ★★★★☆ (4/5)
Quality: ★★☆☆☆ (2/5)
Staffing: ★★★★★ (5/5)
|
|
NursingHomeGrade Score
|
82/100 |
Loaded into NursingHomeGrade on September 5, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.
CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.
Staffing Compared With State and National Levels
| This facility | 0.96 hrs |
|---|---|
| NC median | 0.51 hrs |
| National average | 0.69 hrs |
Registered nurse turnover: 21.7% · Total nursing staff turnover: 40.1%
Staffing figures are the values CMS published in its file processed August 1, 2026, drawn from payroll-based journal reporting.
Inspection Records Covered
- Most recent standard health survey: June 18, 2026.
- Citations shown below span 3 recorded inspection cycles.
- Survey dates on file range from November 29, 2023 to June 18, 2026.
Source records: CMS Care Compare profile for provider 345106 ↗ · the federal files we load and when.
Inspection Deficiencies
Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).
5 deficiencies found. 4 corrected. None involved actual harm. — 1 still outstanding
Most recent inspection (June 18, 2026)
D
Potential harm — isolated
F0690
Status: Outstanding — Plan Filed
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies — Deficient, Provider has plan of correction, corrected July 2, 2026
Inspection cycle 2 (March 27, 2025)
D
Potential harm — isolated
F0880
Status: Corrected
Provide and implement an infection prevention and control program.
Infection Control Deficiencies — Deficient, Provider has date of correction, corrected April 16, 2025
D
Potential harm — isolated
F0759
Status: Corrected
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies — Deficient, Provider has date of correction, corrected April 17, 2025
D
Potential harm — isolated
F0641
Status: Corrected
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies — Deficient, Provider has date of correction, corrected April 16, 2025
Inspection cycle 3 (November 29, 2023)
D
Potential harm — isolated
F0550
Status: Corrected
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies — Past Non-Compliance, corrected August 21, 2023
Fines and Enforcement Actions
CMS lists no fines and no payment denials for Trinity Ridge in the enforcement records covering the last three years, as published in the file processed August 1, 2026.
Ownership and Contact Information
- Facility name
- Trinity Ridge
- Legal business name
- LUTHERAN HOME - HICKORY WEST, INC
- Address
- 2140 Medical Park Drive, Hickory, NC 28602
- Phone
- (828) 322-6995
- Provider number (CCN)
- 345106
- Ownership type
- Non profit - Corporation
- Operator
- LSA MANAGEMENT · 9 facilities
- Medicare/Medicaid certified since
- December 10, 1973
- Official record
- CMS Care Compare profile ↗
- Details verified against CMS data dated
- August 1, 2026
The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.
How We Stay Independent
NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.
Learn about our data methodology →Nearby facilities in Hickory
Compare local nursing homes using the same CMS-backed grading method.
C
The Greens at Viewmont
52/100 score
0.67 hrs RN staffing
5 deficiencies
A
Trinity Village
85/100 score
1.12 hrs RN staffing
3 deficiencies
Sources and Methodology
- CMS Provider Information (file processed August 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
- CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
- CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗
The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.
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