F
Fletcher Rehabilitation and Healthcare Center
23/100 score
0.53 hrs RN staffing
21 deficiencies
The Lodge at Mills River
5593 Old Haywood Road, Mills River, NC 28759
Operator
ARDENT HEALTH AND REHABILITATION · 12 facilities
- Provider number (CCN)
- 345253
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- Certified beds
- 50
- Phone
- (828) 684-4857
- CMS data as of
- July 1, 2026
A
What the records show
CMS rates The Lodge at Mills River 5 out of 5 stars overall, with 5 of 5 for health inspections, 3 of 5 for staffing, 5 of 5 for quality measures. Federal inspectors cited 6 health deficiencies across the last three survey cycles, most recently surveyed in 2025, 1 at actual-harm level or higher, 1 still recorded as uncorrected. CMS lists no fines or payment denials for this facility in the covered period.
Facility Assessment
1 federal violation at this facility remains unresolved. Inspectors recorded 1 citation at the actual-harm level or worse in the last three survey cycles. This facility is operated by ARDENT HEALTH AND REHABILITATION, which scores 13 points above the national average.
Reviews, Ratings and Official Records
This page reviews The Lodge at Mills River using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.
At or above the 2024 benchmark — top tier inspection record.
Ratings and Grade Breakdown
|
RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
|
0.88 — At or above the repealed 0.55 hr benchmark |
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why |
|
|
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
|
Total
6
Outstanding
1
Actual harm or worse (G–L)
1
|
|
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
|
Overall: ★★★★★ (5/5)
Health inspection: ★★★★★ (5/5)
Quality: ★★★★★ (5/5)
Staffing: ★★★☆☆ (3/5)
|
|
NursingHomeGrade Score
|
87/100 |
Loaded into NursingHomeGrade on August 7, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.
CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.
Staffing Compared With State and National Levels
| This facility | 0.88 hrs |
|---|---|
| NC median | 0.50 hrs |
| National average | 0.69 hrs |
Registered nurse turnover: 50.0% · Total nursing staff turnover: 55.6%
Staffing figures are the values CMS published in its file processed July 1, 2026, drawn from payroll-based journal reporting.
Inspection Records Covered
- Most recent standard health survey: June 3, 2025.
- Citations shown below span 2 recorded inspection cycles.
- Survey dates on file range from December 1, 2022 to June 3, 2025.
Source records: CMS Care Compare profile for provider 345253 ↗ · the federal files we load and when.
Inspection Deficiencies
Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).
1 immediate jeopardy issue found among 6 total deficiencies. 5 corrected. — 1 still outstanding
Most recent inspection (June 3, 2025)
B
No harm — pattern
F0732
Status: Outstanding — Plan Filed
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies — Deficient, Provider has plan of correction, corrected June 4, 2025
Inspection cycle 3 (December 1, 2022)
E
Potential harm — pattern
F0812
Status: Corrected
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected December 26, 2022
J
Immediate jeopardy — isolated
F0689
Status: Corrected
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies — Past Non-Compliance, corrected September 15, 2022
D
Potential harm — isolated
F0695
Status: Corrected
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies — Deficient, Provider has date of correction, corrected December 26, 2022
D
Potential harm — isolated
F0641
Status: Corrected
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies — Deficient, Provider has date of correction, corrected December 26, 2022
D
Potential harm — isolated
F0554
Status: Corrected
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies — Deficient, Provider has date of correction, corrected December 26, 2022
Fines and Enforcement Actions
CMS lists no fines and no payment denials for The Lodge at Mills River in the enforcement records covering the last three years, as published in the file processed July 1, 2026.
Ownership and Contact Information
- Facility name
- The Lodge at Mills River
- Legal business name
- BEYSTONE HEALTH AND REHABILITATION CO
- Address
- 5593 Old Haywood Road, Mills River, NC 28759
- Phone
- (828) 684-4857
- Provider number (CCN)
- 345253
- Ownership type
- For profit - Limited Liability company
- Operator
- ARDENT HEALTH AND REHABILITATION · 12 facilities
- Medicare/Medicaid certified since
- December 19, 1986
- Official record
- CMS Care Compare profile ↗
- Details verified against CMS data dated
- July 1, 2026
The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.
How We Stay Independent
NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.
Learn about our data methodology →Nearby facilities in Mills River
Compare local nursing homes using the same CMS-backed grading method.
F
Biltmore Haven Nursing and Rehabilitation
19/100 score
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F
Orchard Valley Health and Rehabilitation
30/100 score
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A
Deerfield Episcopal Retirement
82/100 score
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A
Givens Health Center
89/100 score
1.14 hrs RN staffing
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Sources and Methodology
- CMS Provider Information (file processed July 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
- CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
- CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗
The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.
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