D
Five Oaks Rehabilitation and Care Center
43/100 score
0.29 hrs RN staffing
2 deficiencies
The Gardens of Taylor Glen Retirement Community
3700 Taylor Glen Lane, Concord, NC 28027
Operator
BAPTIST RETIREMENT HOMES OF NORTH CAROLINA INCORPORATED · 2 facilities
- Provider number (CCN)
- 345525
- Certification
- Medicare
- Ownership
- Non profit - Corporation
- Certified beds
- 8
- Phone
- (704) 788-6510
- CMS data as of
- August 1, 2026
F
●
stable
Deficiencies 0% over tracking period
What the records show
CMS rates The Gardens of Taylor Glen Retirement Community 4 out of 5 stars overall, with 4 of 5 for health inspections. Federal inspectors cited 6 health deficiencies across the last three survey cycles, most recently surveyed in 2025, 1 still recorded as uncorrected. CMS lists no fines or payment denials for this facility in the covered period.
Facility Assessment
1 federal violation at this facility remains unresolved.
Reviews, Ratings and Official Records
This page reviews The Gardens of Taylor Glen Retirement Community using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.
Partial-data grade: missing RN staffing, CMS quality-measure rating, CMS staffing rating. Missing components add no positive points. RN staffing data not reported — review the inspection and enforcement records below.
Ratings and Grade Breakdown
|
RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
|
Not reported |
The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why |
|
|
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
|
Total
6
Outstanding
1
Actual harm or worse (G–L)
0
|
|
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
|
Overall: ★★★★☆ (4/5)
Health inspection: ★★★★☆ (4/5)
Quality: Not rated
Staffing: Not rated
|
|
NursingHomeGrade Score
|
28/100 |
Loaded into NursingHomeGrade on September 5, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.
CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.
Inspection Records Covered
- Most recent standard health survey: December 30, 2025.
- Citations shown below span 3 recorded inspection cycles.
- Survey dates on file range from February 15, 2023 to December 30, 2025.
Source records: CMS Care Compare profile for provider 345525 ↗ · the federal files we load and when.
Inspection Deficiencies
Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).
6 deficiencies found. 5 corrected. None involved actual harm. — 1 still outstanding
Most recent inspection (December 30, 2025)
D
Potential harm — isolated
F0583
Status: Corrected
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies — Deficient, Provider has date of correction, corrected February 1, 2026
Inspection cycle 2 (November 7, 2024)
D
Potential harm — isolated
F0880
Status: Corrected
Provide and implement an infection prevention and control program.
Infection Control Deficiencies — Deficient, Provider has date of correction, corrected December 5, 2024
E
Potential harm — pattern
F0812
Status: Corrected
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected December 1, 2024
Inspection cycle 3 (February 15, 2023)
B
No harm — pattern
F0640
Status: Outstanding — Plan Filed
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies — Deficient, Provider has plan of correction, corrected March 17, 2023
E
Potential harm — pattern
F0867
Status: Corrected
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies — Deficient, Provider has date of correction, corrected April 7, 2023
E
Potential harm — pattern
F0812
Status: Corrected
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies — Deficient, Provider has date of correction, corrected April 7, 2023
Fines and Enforcement Actions
CMS lists no fines and no payment denials for The Gardens of Taylor Glen Retirement Community in the enforcement records covering the last three years, as published in the file processed August 1, 2026.
Ownership and Contact Information
- Facility name
- The Gardens of Taylor Glen Retirement Community
- Legal business name
- BAPTIST RETIREMENT HOMES OF NORTH CAROLINA INCORPORATED
- Address
- 3700 Taylor Glen Lane, Concord, NC 28027
- Phone
- (704) 788-6510
- Provider number (CCN)
- 345525
- Ownership type
- Non profit - Corporation
- Operator
- BAPTIST RETIREMENT HOMES OF NORTH CAROLINA INCORPORATED · 2 facilities
- Medicare/Medicaid certified since
- March 11, 2003
- Official record
- CMS Care Compare profile ↗
- Details verified against CMS data dated
- August 1, 2026
The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.
How We Stay Independent
NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.
Learn about our data methodology →Nearby facilities in Concord
Compare local nursing homes using the same CMS-backed grading method.
F
Copperfield Health & Rehabilitation
19/100 score
0.37 hrs RN staffing
4 deficiencies
B
The Greens at Cabarrus
73/100 score
0.51 hrs RN staffing
2 deficiencies
F
Cabarrus Health and Rehabilitation Center
0/100 score
0.36 hrs RN staffing
20 deficiencies
Sources and Methodology
- CMS Provider Information (file processed August 1, 2026) — ratings, staffing, ownership, certification and contact details. Dataset 4pq5-n9py ↗
- CMS Health Deficiencies — inspection citations, scope and severity, correction status. Dataset r5ix-sfxw ↗
- CMS Ownership — owning and managing organisations. Dataset y2hd-n93e ↗
The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.
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