NursingHomeGrade

Willow Brooke Court At Park Pointe Village

2993 Van Valin Drive, Rock Hill, SC 29732

Operator

ACTS RETIREMENT SERVICES · 26 facilities

Provider number (CCN)
425375
Certification
Medicare
Ownership
Non profit - Corporation
Certified beds
20
Phone
(803) 980-8605
CMS data as of
August 1, 2026
A
●
stable

Staffing 0% · Deficiencies -100% over tracking period

What the records show

CMS rates Willow Brooke Court At Park Pointe Village 5 out of 5 stars overall, with 5 of 5 for health inspections, 5 of 5 for staffing, 5 of 5 for quality measures. Federal inspectors cited 2 health deficiencies across the last three survey cycles, most recently surveyed in 2026. CMS lists no fines or payment denials for this facility in the covered period.

Facility Assessment This facility is operated by ACTS RETIREMENT SERVICES, which scores 36 points above the national average.

Reviews, Ratings and Official Records

This page reviews Willow Brooke Court At Park Pointe Village using federal government records — CMS star ratings, health-inspection findings, staffing data and enforcement actions. NursingHomeGrade does not collect, host or publish resident or family testimonials, and no star rating below is a consumer review score.

At or above the 2024 benchmark — review the inspection and enforcement records below for the safety history behind the grade.

Ratings and Grade Breakdown

RN Staffing
Registered nurse time each resident receives daily. 2024 federal benchmark: 0.55 hrs. Repealed February 2026.
 0.91 — At or above the repealed 0.55 hr benchmark

The 0.55 hour RN standard was repealed effective February 2, 2026 and is not currently enforced. We still grade against it. Why
Health Deficiencies (last 3 survey cycles)
Violations found during federal inspections, with how many remain open and how many involved actual harm.
Total 2
Outstanding 0
Actual harm or worse (G–L) 0
CMS Ratings
Federal five-star ratings published by CMS. These are regulatory ratings, not consumer review scores.
Overall: ★★★★★ (5/5)
Health inspection: ★★★★★ (5/5)
Quality: ★★★★★ (5/5)
Staffing: ★★★★★ (5/5)
NursingHomeGrade Score
 100/100

Loaded into NursingHomeGrade on September 5, 2026. This is the load date, not the date CMS published the underlying survey data — see release dates.

CMS scores each facility from one to five stars — one is in the bottom fifth of facilities in its state on health inspections, five is in the top tenth. Our own A–F grade is a separate 0–100 score built from staffing hours, inspection citations, and the severity and correction status of those citations, weighted as described in our grading methodology.

Staffing Compared With State and National Levels

This facility0.91 hrs
SC median0.52 hrs
National average0.69 hrs

Registered nurse turnover: 25.0% · Total nursing staff turnover: 28.1%

Staffing figures are the values CMS published in its file processed August 1, 2026, drawn from payroll-based journal reporting.

Inspection Records Covered

Source records: CMS Care Compare profile for provider 425375 ↗ · the federal files we load and when.

Inspection Deficiencies

Health inspections identify violations of federal standards. Severity ranges from no actual harm (A–F) to immediate jeopardy (J–L).

2 deficiencies found. 2 corrected. None involved actual harm.

Inspection cycle 2 (March 27, 2025)

D Potential harm — isolated F0655 Status: Corrected

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies — Deficient, Provider has date of correction, corrected March 31, 2025

E Potential harm — pattern F0574 Status: Corrected

The resident has the right to receive notices in a format and a language he or she understands.

Resident Rights Deficiencies — Deficient, Provider has date of correction, corrected April 17, 2025

Fines and Enforcement Actions

CMS lists no fines and no payment denials for Willow Brooke Court At Park Pointe Village in the enforcement records covering the last three years, as published in the file processed August 1, 2026.

Ownership and Contact Information

Facility name
Willow Brooke Court At Park Pointe Village
Legal business name
ACTS RETIREMENT-LIFE COMMUNITIES INC
Address
2993 Van Valin Drive, Rock Hill, SC 29732
Phone
(803) 980-8605
Provider number (CCN)
425375
Ownership type
Non profit - Corporation
Operator
ACTS RETIREMENT SERVICES · 26 facilities
Medicare/Medicaid certified since
April 25, 2001
Official record
CMS Care Compare profile ↗
Details verified against CMS data dated
August 1, 2026

The federal nursing-home files publish no email address for certified facilities, so none is listed here. We do not guess or construct contact addresses. Contact details above are reproduced from CMS Provider Information; call the facility to confirm before relying on them.

How We Stay Independent

NursingHomeGrade is strictly independent. We do not accept payments from facilities. Our grades are calculated solely from federal CMS datasets.

Learn about our data methodology →

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61/100 score 1.05 hrs RN staffing 12 deficiencies

Sources and Methodology

The NursingHomeGrade score is our own calculation from these federal files — it is not a CMS rating and not a consumer review score. See exactly how the score is calculated · full methodology · source files and load dates.

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